Terms and Conditions
Effective Date: [5th May 2025]
These Terms and Conditions ("Terms") govern your use of the services provided by Tola Taste of Africa, whether in person, over the phone, or through our website and social media platforms. By placing an order or interacting with our services, you agree to comply with these Terms.
1. Use of Services
By accessing or using our website or placing an order, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.
We reserve the right to refuse service to anyone for any reason at any time, especially in cases of misuse, disrespectful behavior, or non-compliance with our policies.
2. Ordering and Payment
Orders can be placed in person, via phone, or through our online platform (if available).
All orders must be paid in full at the time of placement unless otherwise agreed.
We accept cash, major debit/credit cards, and any listed payment methods on our platforms.
Once an order is confirmed, changes or cancellations may not be guaranteed.
3. Delivery Policy
We currently deliver only within the state of Maryland.
Delivery time typically ranges from 15–20 minutes, depending on distance and order volume.
It is your responsibility to provide accurate delivery information. We are not liable for late or failed deliveries due to incorrect details.
4. Pricing and Availability
All prices are listed in USD and are subject to change without notice.
Menu items are subject to availability. In rare cases, an item may be unavailable after an order is placed. We will contact you to offer alternatives or refunds where appropriate.
5. Refunds and Returns
Due to the nature of our food products, we do not offer returns.
If you receive an incorrect or unsatisfactory order, please contact us immediately at 443-325-3708, and we will work to resolve the issue.
Refunds or credits are issued at our discretion.
6. Allergies and Dietary Information
While we make every effort to accommodate dietary restrictions, we cannot guarantee our meals are allergen-free. Please inform us of any allergies when placing your order.
7. Intellectual Property
All content, images, logos, and branding associated with Tola Taste of Africa are the property of the business and may not be copied, reused, or modified without written permission.
8. Limitation of Liability
Tola Taste of Africa is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to delays, errors, or allergic reactions.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please reach out to us:
📍 Tola Taste of Africa
5213 Windsor Mill Road, Baltimore, MD
📞 443-325-3708
📧 support@tolatasteofafrica.com/
